Swing barriers to public shaming: As Sebi employees protest ‘toxic work environment’, expert sheds light on its negative impact

Recent allegations from employees of the Securities and Exchange Board of India (Sebi) have cast a spotlight on what they describe as a ‘toxic work environment’ under the current leadership of Chief Madhabi Puri Buch.

In a strongly worded letter addressed to the finance ministry, titled ‘Grievances of SEBI Officers – A Call for Respect,’ officials have detailed a range of concerns from public humiliation to unrealistic performance targets, which they claim have significantly deteriorated the workplace culture at the capital markets regulator.

The grievances, as outlined by Sebi employees, paint a troubling picture of an organisation in turmoil. However, in a release posted on Wednesday, Sebi said, “It is our belief that Sebi’s junior officers, who were in large numbers, originally aggrieved in respect of HRA (House Rent Allowance) allowances, have been misguided, perhaps by external elements.”

Neha Cadabam, senior psychologist at Mindtalk, tells indianexpress.com, “Recent complaints from SEBI employees about a ‘toxic’ work culture have shed light on a pervasive issue plaguing many workplaces. Issues like unrealistic performance targets, public humiliation, and excessive control can have a ripple effect, impacting employee morale, productivity, and overall organisational health.”

Unrealistic targets and shifting goalposts

Employees at Sebi complained about the managers setting unrealistic standards and being forced to work overtime. Cadabam says, “Setting ambitious goals can motivate employees to strive for excellence. However, when these targets become unrealistically high or constantly change, it creates a breeding ground for stress and anxiety.”

Employees feel like they’re on a never-ending treadmill, she adds, constantly chasing after a moving target. This can lead to burnout, decreased job satisfaction, and a decline in overall mental well-being.

When employees are solely focused on meeting unrealistic targets, they have little time or energy to think creatively or contribute new ideas. This can hamper innovation and hinder the organisation’s growth. Chronic stress and fatigue can eventually lead to a decrease in productivity.

The report highlighted the management’s attitude, toxic work culture as well as work pressure as the reasons behind declining mental health of the employees. (Source: Freepik)

Public shaming and unprofessional behaviour

The higher management at Sebi was accused of unprofessional behaviour, with shouting, public humiliation and name-calling, being common at the workplace. Cadabam informs that public humiliation and unprofessional behaviour from senior management “can create a toxic and fear-based work environment.”

 Being publicly reprimanded or belittled can be incredibly demoralising, damaging employees’ self-esteem and confidence. This can lead to a loss of motivation and a sense of worthlessness.

A hostile work environment can contribute to high levels of anxiety, stress, and absenteeism. Employees may feel trapped and unmotivated, ultimately leading to higher turnover rates as they seek a healthier workplace.

Swing barriers and employee engagement

Employees said that the organisation showed lack of trust in employees by closely monitoring their attendance through the installation of swing barriers. Trust is the cornerstone of a healthy and productive work environment, asserts Cadabam. It fosters open communication, encourages collaboration, and empowers employees to take ownership of their work. However, measures like swing barriers for attendance monitoring can erode this trust.

“Swing barriers can create a sense of micromanagement and surveillance, making employees feel like they’re not trusted to manage their time and responsibilities effectively. This can lead to resentment and a decline in morale,” she states.

The constant monitoring and tracking of attendance can stifle employee autonomy and creativity. Feeling constantly watched can create a sense of pressure and anxiety, hindering productivity.

Addressing stress and anxiety

Finally, the report highlighted the management’s attitude, toxic work culture as well as work pressure as the reasons behind declining mental health of the employees. Cadabam notes, “Organisations have a responsibility to create a healthy work environment that supports employee well-being.”

She suggests that organisations should set clear and achievable goals that are aligned with employee capabilities and workloads. 

She adds, “Encourage open communication between employees and management, fostering a safe space for feedback and concerns. Provide opportunities for training and development, helping employees grow their skills and advance their careers. This can boost morale and job satisfaction.”

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